Terms & Conditions

Terms of service
Last updated: [01-10-2025]

Welcome to AlphaGardens.pk, By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Use of Website
By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.

You agree not to misuse our website, interfere with its security, or attempt unauthorized access.

All content (images, text, logos) is owned by Alpha Gardens and may not be copied without permission.

2. Products & Orders
We strive to display accurate product descriptions, pricing, and availability. However, errors may occur.

We reserve the right to correct errors, update information, or cancel orders if incorrect details are found.

All orders are subject to acceptance and product availability. We may limit quantities at our discretion.

3. Pricing & Payment
Prices are shown in PKR (Pakistani Rupees) and are subject to change without notice.

Payment must be completed through our approved methods (e.g. COD, credit/debit card, bank transfer).

For COD orders, refusal to accept delivery without valid reason may result in restrictions on future orders.

4. Shipping & Delivery
We partner with third party couriers to deliver nationwide.

Delivery times are estimates and may vary due to courier delays, weather, or other unforeseen issues.

Risk of product loss passes to the customer upon delivery by the courier.

Please review our [Shipping & Returns Policy] for detailed information.

5. Returns & Refunds
Returns are accepted within 7 days of delivery if the item is unused, in original packaging, and resalable.

Return courier costs are paid by the customer unless the item is defective or incorrect.

Refunds will be processed within 7 business days after inspection of returned products.

Some products (e.g. opened fertilizers, pesticides, clearance items) may be non returnable.

6. User Accounts
Customers may create an account for faster checkout and order tracking.

You are responsible for maintaining confidentiality of your account details.

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Limitation of Liability
Alpha Gardens is not liable for indirect, incidental, or consequential damages arising from product use.

Products such as tools, machinery, fertilizers, pesticides, etc., should be used according to provided instructions. Misuse may result in injury or damage for which we hold no responsibility.

Always follow safety equipment guidelines when handling sharp tools, chemicals, or machinery.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or services.

9. Changes to Terms
We reserve the right to update these Terms of Service at any time.

Continued use of our website after updates indicates acceptance of revised terms.

10. Governing Law
These Terms are governed by the laws of Pakistan.

Any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Contact Us
For questions about these Terms, Contact Us